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Context Help

If you lose your way inside our Control Panel, the first thing you should do is click the Help button, which is visible on each page. A pop-up menu will show up. It includes detailed information about all the actions that you can carry out on that particular page. Each pop-up menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive range of instructional videos clarifying how to work with our web hosting Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. In this way, anyone can quickly get to know our hosting Control Panel by simply watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you need, take a glimpse at our extensive Frequently Asked Questions database, which covers questions asked by real individuals and offers practical solutions. We constantly update our FAQ database with new questions & answers in an attempt to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can contact our fantastic team of customer support engineers available 24x7x365 and ready to assist you with any question. Each support ticket you send will be replied to in less than 1 hour (the average support ticket response time is about 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 79789

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com